As AI continues to advance, become more prevalent in our daily lives, and integrate into business operations, it seems the question on everyone's mind is, Will my job be replaced by AI? As I've ventured into learning about AI and interfacing with some of the popular applications, I've begun to wonder the same thing. So I decided to take to the internet to do some investigating and find out what jobs are high-risk and low-risk of being replaced by AI.
(Liberatore, 2023)
Bad news for telemarketers and teachers, right? Maybe. But I think that this is truly only scratching the surface of what jobs are at risk and I imagine that this list will shift dramatically with further advancements in AI/Machine Learning models. Before we dive into that further, let's take a look at the lowest risk jobs of replacement from AI:
(The 65 Jobs With the Lowest Risk of Automation by Artificial Intelligence and Robots | U.S. Career Institute - USCI, n.d.)
According to this study, all of these jobs have relatively a 0% chance of being replaced by AI or automation in the near future... 0% chance of pretty much anything seems like a foolish assumption to me, especially when it comes to rapidly developing, complex automation, machine learning, and artificial intelligence. As you can see, this list is comprised of healthcare, arts, engineering, and other jobs that have high degrees of variability, hands on work, and knowledge in the field. It makes sense that these types of jobs would be less susceptible to initial advancements in AI but I still feel that any/all jobs could be impacted by AI eventually.
ChatGPT has made the biggest leap as of late and because of that, we now see the power of advanced language models that can be taught and refined through Reinforced Learning from Human Feedback (RLHF). The program has had huge success and can provide advanced language in the form of a conversation. Since there's been a breakthrough in language modeling, it makes sense that the current high-risk list is comprised of careers that are heavily reliant on language. But there are other AI technologies all around us that don't involve language. I'm betting you've heard of and used most of the following:
SIRI - Apple's personal assistant. Voice activated helper of everything from finding information, providing directions, adding events/reminders to personal calendars, sending messages, placing calls, etc. Siri uses machine learning to get smarter and better predict and understand our requests.
ALEXA - Similar to Siri, Alexa is Amazon's personal assistant. Armed with similar functionality to Siri, Alexa is a voice activated personal assistant with the added ability to control some smart-home features (more on this later).
TESLA - Tesla itself is not necessarily an AI technology on it's own, but it certainly incorporates them into it's functionality and driving experience. Machine learning allows features such as self-driving and predictive response to make traveling safer, smarter, and more comfortable.
COGITO - Fusion of machine learning and behavioral science aimed at improving interaction with customer service representatives over the phone. A powerful example of behavioral adaptation to improve representatives' emotional intelligence and improve the customer experience.
BOXEVER - Machine learning intended to improve customer experiences in the travel industry. Delivers 'micro-moments' or experiences that delight customers and enhance their travel experiences and help representatives better guide their clients on their travel experience.
AMAZON - Transactional AI that refines predictive advertisement of goods online. Amazon has become so good, they often know what you want before you do! In fact, they intend to begin the shipping process before purchases are even made!
(Adams, 2017)
The list goes on... So although language models have made the biggest leap recently, what will be next? The possibilities are endless but one thing is for sure, supercomputers, processers, machine learning, and AI will continue to advance in speed, capabilities, and complexity. All the more reason to become more familiar with AI and consider picking up some knowledge in how it works along the way!
Until next time,
Cited Sources:
1. Adams, R. (2017, January 10). 10 Powerful Examples Of Artificial Intelligence In Use Today. Forbes. https://www.forbes.com/sites/robertadams/2017/01/10/10-powerful-examples-of-artificial-intelligence-in-use-today/?sh=4e28dc9f420d
2. Liberatore, S. (2023, March 7). The 20 jobs most at risk as the AI boom continues: Is YOUR occupation on the list? Mail Online. https://www.dailymail.co.uk/sciencetech/article-11828001/The-20-jobs-risk-AI-boom-continues-occupation-list.html
3. The 65 Jobs With the Lowest Risk of Automation by Artificial Intelligence and Robots | U.S. Career Institute - USCI. (n.d.). U.S. Career Institute. https://www.uscareerinstitute.edu/blog/65-jobs-with-the-lowest-risk-of-automation-by-ai-and-robots
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